Case

Pengsou Logistics supports cross-border e-commerce with first-mile delivery, effectively addressing the issue of excessively long transportation cycles.



A cross-border e-commerce company specializing in fashion apparel has gained significant popularity in European and American markets. As the business expands, they decided to increase investment in the European market and planned to ship a batch of new clothing to Europe. However, due to their lack of international logistics experience, the company encountered difficulties with initial transportation. They were concerned that extended delivery times might disrupt sales cycles and worried about potential damage or loss during transit. After thorough comparisons, the company ultimately chose Pengsou International Logistics.

Upon receiving the company's commission, Pengsou International Logistics swiftly assembled a professional service team. The team first conducted a detailed assessment of the goods. Considering that clothing was classified as general cargo but in large quantities, they needed to select an appropriate transportation method. After comprehensive analysis, Pengsou Logistics developed a combined sea and air transport plan for the company. For popular styles urgently needing to be listed for sale, air freight was employed to ensure rapid delivery to the European market. Other styles were shipped by sea to reduce transportation costs.


During transportation, Pengsou Logistics fully leverages its information tracking system to monitor cargo status in real-time and provide timely updates to the company. The company maintains close communication with domestic and international partners to coordinate solutions for potential issues during transit. For instance, when handling customs clearance, Pengsou Logistics utilizes its extensive experience to prepare all necessary documents in advance, ensuring smooth customs clearance and avoiding transportation delays caused by customs processing delays.

However, the transportation process faced unexpected challenges. During the sea voyage, adverse weather conditions caused the ship's speed to slow down. Upon learning of the situation, Pengsou Logistics immediately contacted the shipping company to determine the exact delay duration and promptly adjusted subsequent transportation plans. For the affected cargo, they coordinated local storage resources to ensure safe storage while accelerating air freight deliveries to compensate for the maritime delays.

Ultimately, the company's goods arrived on time and safely in the European market. The new clothing line was warmly welcomed by consumers upon its launch in Europe, bringing substantial profits to the company. The company's management praised Pengsou International Logistics' professional services, leading to a long-term and stable partnership between the two parties.

Pengsou International Logistics has successfully solved the problem of headhaul transportation for the company through professional solution formulation, efficient information tracking and flexible emergency handling, providing strong support for the development of cross-border e-commerce enterprises.







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Shenzhen Pengsou Supply Chain Technology Co., Ltd.
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