Case
A cross-border e-commerce seller specializing in home goods and 3C accessories previously relied on traditional international shipping models (direct shipping from China). This conventional approach not only resulted in high logistics costs and slow delivery times (15–30 days), but also led to a high customer return rate—a common pain point for many sellers dependent on basic international shipping solutions. Later, the seller adopted a U.S. overseas warehousing "fulfillment" service (an optimized international shipping model), and the situation improved significantly:
Significant reduction in international shipping costs: In the initial leg of international shipping, bulk sea shipping (a cost-effective international shipping method suitable for large-volume goods) reduced per-unit freight costs by 50%–70%. In the critical last-mile delivery phase of international shipping, the overseas warehouse leveraged partnerships with local couriers (such as USPS and FedEx) to reduce shipping costs by an additional 20%–30% compared to standard international direct shipping. Overall, the total cost of the international shipping process decreased by over 40%.
Noticeable improvement in international shipping speed: Unlike slow traditional international shipping, orders are now shipped directly from U.S. local warehouses—transforming long-distance international shipping into local delivery. This reduced delivery times across the U.S. to 1–3 days, with next-day delivery available in major cities, completely eliminating the long waits associated with traditional international shipping methods.
Optimized international shipping after-sales experience: The overseas warehouse provides local return and exchange processing services, solving the challenges of cross-border returns in traditional international shipping. The return cycle was shortened from 14 days under traditional international shipping to just 3 days, and return-related costs in the international shipping process were significantly reduced.
Unlock Cost-Saving Tips for Cross-Border International Shipping with ‘Sea Shipping + Overseas Warehousing’
By adopting the innovative international shipping solution of overseas warehousing fulfillment, the seller not only reduced logistics-related negative feedback by 18% and increased repurchase rates by 27%, but also gained increased traffic exposure on e-commerce platforms due to the premium experience of "local shipping," driving rapid business growth.
Overseas warehousing fulfillment addresses the core issues of high costs and slow delivery times in traditional international shipping by storing goods overseas in advance and integrating local delivery into the international shipping process. For merchants targeting the U.S. market, choosing a ‘U.S.-dedicated international shipping route’ is 3 days faster than general channels and helps avoid transit-related losses. It achieves a balance between "low cost" and "high efficiency" in international shipping, making it a powerful tool for cross-border e-commerce sellers to enhance competitiveness in global international shipping operations.